TERMS OF USE

Last Updated: August 30, 2026

These Terms of Use govern your access to and use of the website, content, resources and digital products provided by The Alcanza Agency, a trade name of Collective Caliber Consulting LLC (“Alcanza,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms of Use. If you do not agree, please discontinue use of the website.

  1. PURPOSE OF THIS WEBSITE

This website provides information about Alcanza, our professional services, perspectives, resources and digital products.

Website content is provided for general informational and educational purposes. It does not constitute legal, financial, accounting, tax, medical, employment or other regulated professional advice.

You are responsible for evaluating whether any information or resource is appropriate for your particular circumstances.

  1. NO CONSULTING OR CLIENT RELATIONSHIP

Visiting this website, submitting an inquiry, downloading a resource or communicating with Alcanza does not, by itself, create a consulting, advisory, fiduciary or client relationship.

A consulting engagement is established only through a separate written agreement signed or otherwise formally accepted by Alcanza and the client.

Information submitted through a general contact form should not be considered confidential unless a separate agreement expressly provides otherwise.

  1. INTELLECTUAL PROPERTY

Unless otherwise stated, the website and its contents—including text, graphics, frameworks, templates, downloads, photographs, branding, designs, videos and other materials—are owned by or licensed to Collective Caliber Consulting LLC doing business as The Alcanza Agency.

These materials are protected by copyright, trademark and other intellectual-property laws.

The Alcanza Agency name, visual identity and associated branding may not be used in a manner that suggests sponsorship, affiliation or endorsement without prior written permission.

  1. PERMITTED WEBSITE USE

You may access and use this website for lawful, personal and legitimate professional purposes.

You may not:

• Copy, reproduce, republish or distribute substantial website content without permission
• Sell, sublicense or commercially exploit Alcanza content
• Remove copyright, trademark or ownership notices
• Misrepresent Alcanza content as your own
• Use the website to violate any law or the rights of another person
• Attempt to interfere with website operation or security
• Introduce malicious code, automated scraping tools or unauthorized data-collection systems
• Use Alcanza materials to train, develop or populate an artificial-intelligence system without written authorization
• Impersonate Alcanza or falsely suggest a relationship with Alcanza

  1. DIGITAL PRODUCTS AND LICENSES

When you purchase a digital product, you receive a limited, nonexclusive, nontransferable and revocable license to use the product for the purposes stated in its accompanying license or product description.

Unless a different license is expressly provided, digital products are licensed to the original purchaser for individual professional use.

You may customize a product for your own use where the product format permits. You may not:

• Resell, redistribute, sublicense or give the product to another person
• Share product files through a public or organization-wide drive
• Upload the product to a template marketplace, membership library or file-sharing platform
• Remove Alcanza ownership or copyright notices
• Claim the product, its original language or its underlying framework as your own
• Use the product to create a competing template, toolkit or commercial resource
• Upload the product into an artificial-intelligence system for training, redistribution or commercial reproduction

Purchasing a product transfers a license to use it; it does not transfer ownership of the intellectual property.

  1. PURCHASES, PRICING AND PAYMENT

Prices and product descriptions are subject to change before purchase. You agree to provide accurate, current and complete information when completing a transaction.

Payments may be processed through a third-party payment provider. Your use of that provider may also be governed by its terms and privacy practices.

Alcanza may refuse, limit or cancel a transaction when reasonably necessary to address an error, suspected fraud, unauthorized activity or violation of these Terms.

  1. DIGITAL-PRODUCT REFUNDS

Because digital products are delivered electronically and cannot ordinarily be returned, purchases are final once a product has been downloaded, accessed or delivered, unless otherwise stated at the time of purchase or required by law.

If a file is defective, incomplete or inaccessible, please contact hello@alcanzaagency.com. We will make reasonable efforts to provide a working replacement or otherwise resolve the issue.

  1. PROFESSIONAL JUDGMENT AND RESULTS

Alcanza’s resources are designed to support clearer thinking, communication, leadership and organizational practice. They do not replace the purchaser’s judgment or knowledge of a particular workplace, relationship, law, policy or circumstance.

Examples and templates should be reviewed and adapted before use. You remain responsible for:

• Confirming the accuracy and appropriateness of your communication
• Protecting confidential or sensitive information
• Following applicable workplace rules, laws and professional obligations
• Deciding whether legal, human-resources or other specialized advice is needed

Alcanza does not guarantee a particular personal, professional, financial or organizational result.

  1. USER SUBMISSIONS

If you voluntarily send feedback, comments or suggestions concerning the website or Alcanza’s offerings, you grant Alcanza permission to use that feedback for legitimate business and product-improvement purposes without an obligation to compensate you.

This provision does not transfer ownership of confidential client materials governed by a separate written agreement.

  1. THIRD-PARTY LINKS AND SERVICES

The website may contain links to third-party websites, products or services. These links are provided for convenience and do not necessarily constitute endorsement.

Alcanza does not control and is not responsible for third-party content, availability, security, policies or practices. Your use of a third-party service is at your own discretion and may be governed by separate terms.

  1. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE, WEBSITE CONTENT AND DIGITAL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

ALCANZA DISCLAIMS EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT AND UNINTERRUPTED AVAILABILITY.

We do not warrant that the website will always be available, secure or free from errors or harmful components.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

  1. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, COLLECTIVE CALIBER CONSULTING LLC, THE ALCANZA AGENCY AND THEIR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, CONTENT OR DIGITAL PRODUCTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR A CLAIM INVOLVING A PURCHASE MADE THROUGH THE WEBSITE WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

Nothing in these Terms excludes liability that cannot legally be excluded.

  1. INDEMNIFICATION

To the extent permitted by law, you agree to defend, indemnify and hold harmless Caliber Consulting LLC, The Alcanza Agency and their owners, officers, employees, contractors and representatives from claims, liabilities, damages, losses and reasonable expenses arising from:

• Your unlawful or unauthorized use of the website or its materials
• Your violation of these Terms
• Your infringement of another person’s rights
• Content or information you submit through the website

  1. TERMINATION OR RESTRICTION OF ACCESS

We may suspend or restrict access to the website, a digital product or related services when we reasonably believe a user has violated these Terms, misused Alcanza materials, engaged in unlawful activity or created a security risk.

Provisions concerning intellectual property, disclaimers, limitations of liability, indemnification and governing law survive termination.

  1. GOVERNING LAW

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

To the extent a dispute is not governed by a separate written agreement, the parties consent to the jurisdiction of the state and federal courts located in Maricopa County, Arizona.

  1. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. The unenforceable provision will be interpreted or limited to the extent reasonably necessary to make it enforceable.

  1. NO WAIVER

A failure to enforce any provision of these Terms does not waive the right to enforce that or another provision later.

  1. CHANGES TO THESE TERMS

We may revise these Terms periodically. Revised Terms will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after revised Terms are posted constitutes acceptance of those revisions.

  1. CONTACT

Questions regarding these Terms may be directed to:

The Alcanza Agency
A trade name of Collective Caliber Consulting LLC
Email: hello@alcanzaagency.com